Online casino Kaboo

That's it. Manager didn't call me to say he's so sorry. The staff can't even help me contact the boss. My money disappeared from my bank but never was reflected on their website either.

The casino is terrible. Their 24 hours chat isn't able to assist you in anything at all, you have to wait and find out some other way. Uploading your documents required for verification fails, depositing takes up to 48 hours, though it should be instant with Trustly. But if you are sick and tired of that and want to quit and go play somewhere else you are forced to wager at least once otherwise you can't withdraw your money. Please don't be foolish and find yourself another casino for online playing!

I wish they gave better promotions after the initial deposit.

It is really strange that there are some kind of difficulties with such a popular deposit method like Visa card. I was hoping it could be resolved in a matter of a few days, at least that’s what supports guys claimed, but its more that 20 days now that have passed and the problem is still unsolved. I am sick of constant «unpredictable technical difficulties» and «we will solve it ASAP» and other runarounds, I have already wasted a lot of time on all this and now I am looking for a more professional casino.

I estimate them at 2 stars only. They obstruct your verification in all possible ways. They demanded my id, passport or driving license. I submitted my driving license and then 2 days passed but they didn't respond. I got in touch on the chat and they said: "You need an ID, but driving license will do, though". Then they fell asleep again and I kept waiting in vain. I contacted them on chat again and they asked me if my driving license was European. I said yes it is EU. Then they said that "it is bad quality". How strange! It was a high resolution picture that had been accepted by all other online casinos. Mind you that I wanted to withdraw some cash from my bank account when this happened. So I lost the cash and will never come here again. I'm fed up.

During the December promotion I got freespins as a gift to a regular player, at the same time a friend of mine that deposited there only once and hasn’t been playing for more than two years already somehow got them too! Netent games are unavailable to us, but the promotion that was received on Netent games may be exchanged for games from another provider in the form of credits or freespins. But this time it didn’t work out as I was not able to receive any, nonetheless my friend did. I have a suspicion that there are just some bad support operators who just don’t want to bother with exchanges and prefer to refuse you and that’s it. A shame to treat your old clients like this.

Difficulties with account verification due to the absence of information about exactly what documents and what formats are appropriate for this. E-mail seems to be fake, no answers received yet.