Online casino Casinofantastik.com

For god's sake and since June 9th I made a withdrawal request and every time something is missing after a month everything is ok with various documents we are on July 24th and still do not know anything contact online assistance the only thing they do not say we will send a reminder to the finance office Per l’amor di dio e dal 9 giugno che ho fatto richiesta di prelievo e ogni volta manca qualcosa dopo un mese tutto ok con documenti vari siamo il 24 luglio e ancora non si sa nulla contatti l’assistenza online l’unica cosa che t dicono invieremo un sollecito all’ufficio finanze

I won 1900 euros in this casino, the identification was done very quickly, and then the nightmare started, I registered on 7/7/2020 and I won the money 8/7/2020 I was told that the withdrawal of money is usually done in 48 hours, 6 working days have passed and there is no progress for my request, the employees tell me not to ask them constantly if there is a problem and they close my conversation, on the phone they tell me that I have to wait, I have not received any alone and My account is authenticated, however, even at this moment the request for withdrawal of money is being processed ....

They canceled my balance of 1400 euros after I had purchased a bonus with the bet foundation of 0.50 euros.
Rules say that I could not bet more than 30% of the original deposit of 100 euro (no bonus involved). The purchase is based on 90 x 0.5 bet value = 45 euro. Now they have canceled the entire balance and disregarded that I have deposited 350 euro into the account while playing.

I am a problem gambler and they would not immediately shut my account. They said I had to email to close. If this is a legit casino do you think they would prolong keeping a problem gamblers account open? They want you to still play cause they prey on problem gamblers. I still have not had them shut my account after emailing them. Stay clear!!