Online casino CasinoJEFE

Support is very bad, there are many people and they are not informed among themselves, when raising a topic you should talk about it with more than one person.
Tedious verification process, they ask for a lot of documents, then another support person comes and asks you again to send the same documents that were already sent.
They ask for a lot of documents to make the withdrawal, and when you send everything they ask for another document that most probably don't have (passport)
They are looking for anything not to pay or make the withdrawal.
finally, when the withdrawal is already approved, they remove the balance from the account and invent a movement (they even deliver a pdf that they edit themselves) that never existed, not paying what you have earned!
BAD EXPERIENCE, BAD CASINO, TOTALLY SCAMMERS! Soporte es malísimo, son muchas personas y no están informadas entre si, al levantar un tema debes hablarlo con mas de una persona.
Proceso de verificación tedioso, piden un montón de documentos, que después viene otra persona de soporte y te pide nuevamente mandar los mismos documentos que ya se enviaron.
Piden un montón de documentos para hacer el retiro, ya cuando envías todo te piden otro documento que posiblemente la mayoría no tenga (pasaporte)
Buscan a toda cosa no pagar ni realizar el retiro.
finalmente cuando ya esta aprobado el retiro, te quitan el saldo de la cuenta e inventan un movimiento (incluso entregan un pdf que ellos mismos editan) que nunca existió, no pagando lo que hayas ganado!
PESIMA EXPERIENCIA, PESIMO CASINO, TOTALMENTE ESTAFADORES!

I won "a lot", that is 6500Euro. They obstruct my withdrawal saying it takes longer because of big cash out. Their limit being 20 000 Euro per month, I don't understand why I can't withdraw less than the max limit. So if you like to play big, like I do, beware. In case you win big they'll be saying "it's technical problem "or" it's too big withdrawal" etc. If someone needs, I can present the evidence of that (screenshot of the chat with support).

The system of bonuses stinks. It's only in this casino nobody gets bonuses, not even unlucky players. Casino promises you to give you freespins and superspins in case you get to the next level. They lie. Their support is all rudeness and hostility. Stay away. I wish I hadn't started playing here.